LOFT - Montgomery, Alabama

LOFT is a women's clothing store that offers a wide range of fashion items, including clothing, accessories, jewelry, and shoes. The store is located at Address: 6886 Eastchase Pkwy, Montgomery, AL 36117, and is conveniently accessible for shoppers.

One of the standout features of LOFT is its commitment to providing a high-quality shopping experience. The store offers a variety of shopping options, including in-store shopping, delivery, and in-store pickup. Additionally, LOFT has a wheelchair accessible parking lot, making it easy for all customers to access the store.

When it comes to the products offered by LOFT, the store specializes in women's clothing and fashion accessories. The store's inventory includes a wide range of items, from casual wear to formal attire, making it a one-stop-shop for all your fashion needs. LOFT is also known for its high-quality jewelry and shoe selection, offering a variety of styles and designs to choose from.

Another advantage of shopping at LOFT is the convenient payment options. The store accepts credit cards, debit cards, and other forms of payment, making it easy for customers to make purchases. The store's quick visit policy also allows shoppers to quickly find and purchase the items they need, without having to spend a lot of time in the store.

LOFT has received many positive reviews from customers, with a average opinion: 3.8/5 based on 33 reviews on Google My Business. Many customers have praised the store for its wide range of products, high-quality items, and convenient shopping options.

Reviews of LOFT

Briana Robinson

1/5

I have been a long time customer of Loft but the staff at Eastchase were very rude regarding the mask policy. I briefly took my mask 1/2 off to tell my sister something and was addressed from across the store by an associate about putting it back on. She threatened to call security without giving me more than 10 seconds to put a mask back on. We put all of our purchases back and abruptly left. This situation could have been handled with a much better attitude on the part of your associate.

Lisa Lane

1/5

This was my first visit to LOFT. They had terrible customer service. I was completely ignored until I couldn't find what I was looking for & had to ask for help, but I felt like the two young ladies were annoyed that I interrupted their social time. They obviously couldn't care less about customers and potential sales. When one of the girls did try to help, she wasn't even listening to what I was looking for, which was a pretty broad spectrum of styles. I asked about tan cropped pants & she flat out told me, "This is the worst place to shop for anything khaki. It doesn't sale. You'd have better luck at Talbots or Chico's." I was looking to update my wardrobe, so I asked about blouses, but said I could not wear pastels because they don't go with my skin tone. She quickly barked back that pastels are the style & that I wouldn't have luck with much else. I reluctantly tried on 2 blouses. They were cut really small when the sales associate had just claimed their clothes were true to size. I wear a large shirt & the XL I tried on was very tight, like a medium at best. I promptly left & ended up buying 4 incredible outfits from Chico's. I'm sure they also really appreciate the business you sent to them. I love them so much, that I'm going to stick with Chico's in the future & don't plan on ever returning to LOFT. What a horrible first impression.

Rusty n Megan Allison

1/5

I just had the worst experience of my life shopping at this store. Not once did any salesperson try to help me (too busy trying on clothes). I was corralling a 2 year old while I had arms full of clothes to try on (no one offered to start a fitting room for me) as I return to work in a week and need a new wardrobe. I needed different sized but not once did someone come check on me and offer though I was in there for 30 min. When I left the fitting room with my arms full again, no one asked how it went, nothing, and there was one other person in the store. I asked about a military discount as I saw an advertisement for a student/teacher discount. I was told no. I just spent $400 and am tempted to go return it all because I’m so disgusted with the service I received. The manager needs to do some firing and rehiring, and I only hope the manager wasn’t there while I was shopping.

A Heintz

5/5

I’ve alwat had good customer service shopping at this branch of LOFT. Staff are helpful without being overbearing, which I appreciate. They are usually well stocked and handle returns very well.

Kami Scarborough

5/5

I enjoy shopping here. I was a frequent shopper of Ann Taylor and now that it is no longer located in EastChase, the loft is my go-to. Friendly staff.

Sandra Thomas

5/5

Loft is one of my Favorite Stores from Montgomery, to Birmingham, Or ATL I rarely shop on line but they always have something different than in the stores I rate them 5 star ? an more

Dalphne Wilson

4/5

Sales Associates were friendly. The store was neat with the clearance sections nicely settled in the rear of the store.

Sandra Malone

4/5

Nice displays of clothing, but this store is way to pricy. I have gotten better quality at discounts stores such as TJMaxx and Ross.