Marzel's Inc - Walnut Creek, California

Marzel's Inc es una tienda de pelucas ubicada en Address: 1220 Oakland Blvd, Walnut Creek, CA 94596 en Walnut Creek, California.

Esta tienda se puede alcanzar por teléfono en 59392450 o mediante visita a su sitio web en marzels.com.

Especialidades

Marzel's Inc se especializa en Wig shop.

Otros datos de interés

• Acceso a la entrada accesible para sillas de ruedas
• Parking de estacionamiento accesible para sillas de ruedas
• Acceptan tarjetas de crédito
• Acceptan tarjetas de débito
• Apoyo a pagos móviles NFC

Opiniones

Esta tienda tiene 23 reseñas en Google My Business.

Media de opinión

La media de opinión es de 4.3/5.

👍 Reviews of Marzel's Inc

Lawrence D.

1/5

This is a disappointing review for me to write. On one hand, Georgette and Jennifer are terrific fitters in both the Walnut Creek and Pleasanton locations; however, their filing of Medicare insurance claims leaves much to be desired. I purchased $640 work of compression wraps in March 2024 and paid in advance. Over six months have passed and Medicare informed me that they have yet to receive my claim from Marzel's. Marzel's refuses to submit or resubmit my claim or return my calls leaving me no alternative but to file my own claim (very unusual) which I expect to take at least a year or two through Medicare's five-layer review process.

Norma A.

5/5

Excellent service. Staff very knowledgeable, kind and caring.

rebecca A.

5/5

I had been looking for store that sold breast cancer clothing finally with today found beautiful hat definitely worth the price they have a lot of bras and comisole very soft material
Staff very friendly and helpful take my insurance definitely going back made appointment get fitting done.

Shannon W.

1/5

I would highly recommend using a different supplier.. I too plan on making a formal complaint with Kaiser in regards to the way they conduct their business. Not surprised at all that this is not there first bad review.
Lymphadema/cancer patients have enough going on in their world, why on earth would you make life even harder for them.. shame on you Marzels!

B M.

1/5

I’ve had Lymphadema for over 10 years and have dealt with many suppliers. I had to drive over 30 minutes to get to the Walnut Creek location and was referred by my insurance. Once I got my first garment, a second one was ordered. After a month, it never came. When I called Marzel’s they said it was showing that it was delivered. Their tone was that of someone accusing me of not being truthful. I got a call back and they told me Fedex said the package was undeliverable! I live in a building with 6 people that are ALWAYS home due to the pandemic. The manufacturer then proceeded to send it to Marzel’s. Marzel’s was unwilling to PAY for it to be shipped to me because they said I wasn’t available to receive the first package!! I paid $10 to have it shipped. The postage was actually $5 on the package. I told them outright I’ll never be back. I plan on filing a formal complaint with Kaiser. This supplier should not be in business. This is no way to treat cancer patients!! It was Kimberly and the owner making these decisions.

Car A.

5/5

Staff is attentive, they callback, they are busy at times so leave a msg. This is a specialty item place, things need to be made or ordered, be patient. I don't care for the commute to where they are but that has no baring on this review.

Martha B.

5/5

Very helpful, professional, friendly, and great to work with!

Anamarie L.

5/5

Clean n variety of wigs n miscellaneous.