McCaulou's Department Store - Lafayette, California

Mccaulou's Department Store: A Comprehensive Guide

Mccaulou's Department Store is a renowned establishment located at 3512 Mount Diablo Blvd #3814, Lafayette, CA 94549, United States. With a phone number of 9252833380, this store has made a name for itself in the local community. Their official website can be accessed at mccaulous.com.

Specialties and Services

Specializing in department store and clothing items, Mccaulou's Department Store offers a wide range of products for all its customers. The store provides various services, including in-store shopping, on-site services, delivery, same-day delivery, and more. Furthermore, the store boasts a wheelchair-accessible car park and entrance, making it accommodating for all visitors. Whether you're looking for a quick visit or planning to spend some time browsing, Mccaulou's Department Store caters to all needs.

Payment Options

For your convenience, the store accepts credit cards, debit cards, and NFC mobile payments. This ensures that you can shop with ease and without hassle.

Customer Reviews and Ratings

With 77 reviews on Google My Business, Mccaulou's Department Store has managed to maintain an impressive average rating of 4.2/5. Many customers appreciate the store's wide selection of products and the knowledgeable staff. However, some have mentioned the need for improvement in certain areas, such as customer service.

"I have been fond of this place for a while but only recently enjoyed their style. I’m young and throughout shopping here the customer service has been terrible, I had a couple nice interactions at the jewelry and shoe counter. Immediately you walk in and the workers start to glare at you. I think it’s because I’m younger, even if I’m actually a paying customer they still are rude. Sad I would have spent more, if not for the poor customer service."

Despite these isolated instances, the majority of reviews are positive, highlighting the store's excellent products and services.

Final Recommendation

If you're looking to explore a department store with a variety of products and services, Mccaulou's Department Store is definitely worth a visit. While it's essential to keep in mind that customer service can vary, the overall experience and ratings indicate that this store is a solid choice for all your shopping needs. Be sure to explore their website and contact them through their available channels to get the latest information and updates on their offerings.

👍 Reviews of McCaulou's Department Store

Kathryn G.

3/5

I have been fond of this place for a while but only recently enjoyed their style. I’m young and throughout shopping here the customer service has been terrible, I had a couple nice interactions at the jewelry and shoe counter. Immediately you walk in and the workers start to glare at you. I think it’s because I’m younger, even if I’m actually a paying customer they still are rude. Sad I would have spent more, if not for the poor customer service.

Lisa S.

3/5

Very small store so you won't find a lot of inventory but I did find a few cute pieces of clothing, all on sale. Several people asked me if I needed assistance which was nice to receive customer service. They lock their dressing room doors which I find irritating. It's a small store, with the cash register literally right next to the changing room and in Lafayette!! Not everyone is a criminal. In fact, most of us aren't so stop treating us like we are especially when the changing room is in clear view of staff. They don't check what you carry in so what's the point of locking them? And they put those electronic tags on everything anyway. Check out was quick. There weren't many people in there shopping.

Thuthuy P.

5/5

Even though this is a chain department store, I feel like I am shopping at a small neighborhood business whenever I am here. The store sells similar products as a small Macy's, but it offers more personalized services like free gift wrapping, shoe fitting, and local clothes/sports gear. I can depend on finding quality products as well as unique gifts for my Christmas or birthday shopping year round.

JoryD

1/5

Nice store but they need new staff. The older ladies are grumpy and not very nice, especially back by the toys section. It’s a shame because I would like to visit more.

Nonie K.

5/5

McCaulou's is a wonderful full service department store where you can find good values. I hate to shop and actually avoid large malls, shopping centers and crowded places. This store has more of an "old fashion" feel, in a good way. They carry a wide selection quality merchandise. Their baby/children's department has excellent selections that make buying gifts easy. Gift wrap is free on purchases over $15. Their sales racks always have good selections and reasonable prices. This place is a true gem with helpful staff and something for everyone in your family.

Tessa T.

5/5

Hidden Gem in the East Bay! - They offer FREE gift wrap! Super easy to run in, they're going to always have something I'm looking for. I do all my holiday & birthday gift shopping there and I walk out with a wrapped gift & a card! Huge time saver! Shop local!

Bill B.

5/5

I come here annually from Central Mexico to find men’s clothes—many items are half the price of Macy’s. I especially like the wool shirts and sweaters from Pendleton. There is no better choice of men’s socks and underwear. There is a wide choice of wool scarves. I live at 7,000 feet altitude and we wear wool clothing indoors and outdoors in winter and on chilly nights with wind at restaurants. I fly here with an empty suitcase to fill it with clothing from McCaulous’s.

David R.

5/5

When your living in the subrurbs and dont want to deal with the malls and parking go to this great focused department store. I always find what I need and get in and out quickly. They even have free gift wrapping for purchases over $15.00.