Metro by T-Mobile - Fultondale, Alabama

Address: 1725 Decatur Hwy #109, Fultondale, AL 35068.
Phone: 2057327878.
Website: metrobyt-mobile.com.
Specialties: Cell phone store, Cell phone accessory store, Telecommunications service provider.
Other points of interest: In-store shopping, Onsite services, Delivery, Same-day delivery, Wheelchair accessible entrance, Wheelchair accessible parking lot, Wi-Fi, Wi-Fi, LGBTQ+ friendly, Quick visit, Credit cards, Debit cards.
Opinions: This company has 31 reviews on Google My Business.
Average opinion: 3.4/5.

Location of Metro by T-Mobile

Metro by T-Mobile is a popular cell phone store located at Address: 1725 Decatur Hwy #109, Fultondale, AL 35068. The store specializes in providing cell phones, cell phone accessories, and telecommunications services. You can contact them at Phone: 2057327878 or visit their website at Website:

Reviews of Metro by T-Mobile

Metro by T-Mobile - Fultondale, Alabama
Haley lchan
1/5

Just spent an hour trying to buy a phone. Even went to the bank and pulled cash to pay for it when the card reader was down. The price kept going up and when asked why it went from 170 to 205 to 230 without any changes suddenly the computer wasn't working and we decided to give up and go to a nicer store.

Metro by T-Mobile - Fultondale, Alabama
Todd Hewitt
5/5

Always The best service and so helpful no matter how silly the question, and believe me we had some good ones. Selection of devices is vast and pricing is competitive. Can't say enough good things about them.

Metro by T-Mobile - Fultondale, Alabama
Christi Shorter
5/5

This is hands down the best location (Fultondale) that I have been to. Yurist, Matthew and Derrick have the best attitudes. They are patient, friendly, kind, professional and helpful. The store is always clean and I never have had an issue with any associate. The location on Lorna Road said that they could not fix my issue. I went to the Fultondale location and the issue was fixed without hassle. They (Lorna road) looked surprised when I told them that the Fultondale location could fix it ( Matthew told me to come back, but I was on that side of town and was gong to give them a try). I will always come to this location (Fultondale). You should too.

Metro by T-Mobile - Fultondale, Alabama
Norin Brightblade
5/5

The employees of this location bent over backwards for me. Waited 45 min on hold, sought me out at the neighboring grocery store when they finally picked up. All costs were clearly played out for me, with polite assistance at every convenience. Will definitely be referring friends and family in the future. Thank you Quin!

Metro by T-Mobile - Fultondale, Alabama
Daniel Minor
5/5

Customer Service was perfect. Nice young lady worked late to take care of me. Got a great deal.

Metro by T-Mobile - Fultondale, Alabama
Samantha Huss
1/5

I just called the store to ask a specific question and Miriam hung up the phone on me without listening to what was said. That is literally the worst thing you can do to a customer who was trying to buy 2 phones from you. Thanks, Miriam, for letting me know that your customer service is a waste of time. Never have I been treated like that

Metro by T-Mobile - Fultondale, Alabama
Rafael Madriz
1/5

Can you please explain to me how a free phone is 150$ when I’m adding it as my 5th line? Yuri is overcharging people

Metro by T-Mobile - Fultondale, Alabama
Lois Ringo
1/5

I went in the store planning to purchase a new phone I did get a hello from the girl behind the counter ,but her and the there fellow behind the counter, we're too busy talking to their friends, about three or four of them to see if I was interested in making any purchases that just kept visiting and I just kept looking and no one came to help so I left that store and I will not go back that's pitiful pitiful customer service.

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