Mountain View-Ace Hardware of Mountain - Mountain View, California

Steve G.

Literally the nicest and most modern Ace Hardware store I’ve ever been to. This location is one of the few that does not LOOK like a small business, but sure feels like one with their amazing and knowledgeable staff. Big shout out to Rosalia at the registers who made my experience great!

Amy P.

I've had nothing but positive experiences at this Ace Hardware store. It's definitely my favorite hardware store in the area. Unlike the big box hardware stores with the warehouse feel, this store is perfectly sized and has very knowledgable floor staff. It is always very clean and well-organized. The employees have gone above and beyond to help me when I need a special order or to answer questions and help me select the best product for the project I'm working on. I also really appreciate their customer service staff and cashiers who consistently are friendly and make an effort to solve my problem or needs.

Gaurav A.

New place so the staff isn't yet fully trained or very handy themselves to make suggestions. However, they are helpful and available.

Nice selection of items and smaller format than big stores so that is nice. They don't accept contactless payment though which is a bummer.

Prices are a bit higher but then there are some coupons one can find.

K A.

A very, very nice hardware store. If I'm not mistaken this used to be an Orchard Supply Hardware. This ACE has retained a lot of the great traits of OSH... you can find quirky home goods and decor, random food and drink items, and even some apparel inside a very well-stocked hardware store. The BBQ and grill equipment selection is also very, very good.

Jim B.

Really wonderful store with a great selection of grilling equipment and supplies. The atmosphere is more pleasant and inviting than the competing big box hardware stores. The nursery is also nice as well.

billfish

I was looking for a outdoor storage shed. Called with their SKU in hand. The woman handling the phone expertly checked on inventory, it said they had 3, she put me on a brief hold to contact an associate and physically check that it was in stock, also took my name and set the unit aside. She told me to visit the customer service desk on the way into the store. I did just that, paid, went around back to load. Box was larger than my Subaru wagon, the men loading promptly asked if was OK to open the box and load the individual pieces. Bingo, off and running. Everyone I encountered at this store was beyond helpful, I wish our home was just around the corner, not 40 minutes away....Thanks for such a splendid experience

J.R. F.

I love the vibe of this location. I had an emptiness in my heart from losing OSH and they filled it by hiring the former members of OSH from SV and Mountain View. That was awesome about the former stores and I am excited to see familiar faces. 😊

Great variety in this store, similar to OSH so I will definitely be shopping here instead of the Big Box hardware and garden stores.

Thank you Ace for bringing back a community oriented store under a new brand. I am excited to shop for plants again.

Dell F.

This is a large hardware store but it does not have a section where rope, wire, chain, hardware cloth, stucco lath, etc. can be cut to size. This is a disappointment to me. I would like to find a hardware store with a large variety of products and a helpful staff that is happy to cut off what you need from a large roll. This store also did not carry stucco lath and did not have the paper backing for stucco lath. To have such a large store and not carry these items seems like such a missed opportunity. I made a special trip to this store because it was a large one but I did not find what I needed. I tried to call ahead to see if they had what I wanted but my call was put on hold forever. I will probably not be making special trips here in the future.