NAPA Auto Parts - Alaskan Auto - Big Lake, Alaska

Address: 10911 Big Lake Rd, Big Lake, AK 99652.
Phone: 9078927433.
Website: napaonline.com.
Specialties: -.
Other points of interest: Curbside pickup, Delivery, In-store pickup, In-store shopping, Onsite services, Same-day delivery, Wheelchair accessible entrance, Wheelchair accessible parking lot, Quick visit, Batteries, Checks, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 200 reviews on Google My Business.
Average opinion: 4.4/5.

Location of NAPA Auto Parts - Alaskan Auto

9078927433

NAPA Auto Parts - Alaskan Auto, located at Address: 10911 Big Lake Rd, Big Lake, AK 99652, is a well-known and established auto parts store that offers a wide range of services and products for all your vehicle needs. With a phone number: 9078927433 and a user-friendly website: napaonline.com, this store is dedicated to providing excellent customer service.

The store specializes in Batteries and offers various other automotive services such as Curbside pickup, Delivery, In-store pickup, In-store shopping, Onsite services, Same-day delivery, and more. The store is also Wheelchair accessible with a wheelchair accessible entrance and parking lot, making it easy for everyone to access their services. They accept various payment methods including Credit cards, Debit cards, NFC mobile payments, and checks, making it convenient for customers to pay for their purchases.

With a quick visit, customers can find everything they need for their vehicle, from basic auto parts to specialized tools and equipment. The store's knowledgeable staff is always available to help customers find the right part for their vehicle and answer any questions they may have.

NAPA Auto Parts - Alaskan Auto has received 200 reviews on Google My Business with an impressive average opinion: 4.4/5. Customers have praised the store for its excellent customer service, wide selection of products, and convenient services.

Reviews of NAPA Auto Parts - Alaskan Auto

NAPA Auto Parts - Alaskan Auto - Big Lake, Alaska

Kodiak Mud Hen

4/5

The gentleman at the counter was very helpful. I needed a headlight that they didn’t stock for my jeep, but he still gave me suggestions as to where to find one. Thank you for the great customer service. This is also a convenient location and saves a trip into town.

Patrick Shayne clinton

5/5

Friendly and professional the employees were very knowledgeable on What They Carried and what they could order

Nanita Langevin

5/5

Very helpful knowledgeable men, friendly always offer more items to finish the repair your making on vehicles or other items with engines.will look else were to find your part your needing

Scott Munn

1/5

Hands down the worst Napa we have ever dealt with. The employees are lazy and beyond uneducated. The manager doesn’t seem to care. Hopefully corporate steps in and fixes this location. I’ll continue to use Wasilla Napa even though it’s a drive.

Mary Novatny

1/5

Ordered a part. Went to pick it up. When I got there they accused me of attempted theft because my son already picked it up. No receipt. No email. No sales confirmation. Instead of just telling me it was already picked up they made me wait and then called me to the manager's office to view the video of my son picking it up. Big Lake store. Do not recommend

Tony J

5/5

I called first for a parts / inventory check and my problems were resolved by a quick visit to your Big Lake store. I was originally helped on the phone by Jessica who is beyond extraordinary! And for a more technical question, Jessica forwarded me to your excellent assistant manager Vincent. He did everything in his power to make my Napa experience truly exceptional. I have never ever received such extraordinary customer service from anyone in any industry. Usually I get the warm bodies, no enthusiasm, no passion for their jobs, typical employees who occupy most auto parts stores.

Please commend Jessica & Vincent for their extraordinary customer service, positive attitude, knowledge, experience and "put themselves in the customer's shoes" work ethic. They make your Big Lake store head and shoulders above your competition!
I will look to these folks for any car problems / parts in the future.

Jacob Blackson

4/5

A decent selection of automotive supplies and parts. Staff is always eager to help and more open than not they have the parts I'm looking for in stock. Their inventory is less than the bigger retail locations 10 miles away in Wasilla which is why I rated them 4 stars instead of 5.

Doug Johnson

5/5

To the young lady that helped me thank you for all your help because of you I opened a napa account