New Moon Power Equipment - Ulysses, Pennsylvania

New Moon Power Equipment: A Reliable Lawn Mower Specialist

New Moon Power Equipment stands as a respected provider of lawn mower services and equipment repair within the Ulysses, Pennsylvania community. Located at Address: 303 North St, Ulysses, PA 16948, United States, the business offers a comprehensive range of services designed to meet the diverse needs of homeowners and businesses alike. With a dedicated phone line at Phone: 8148489802, New Moon Power Equipment is easily accessible and committed to providing efficient and personalized support. Their website, while currently unavailable, serves as a testament to their established presence and commitment to their local clientele.

Specialties and Services Offered

The core competency of New Moon Power Equipment lies in its expertise as a Lawn Mower Shop. However, their capabilities extend far beyond simply selling lawn mowers. They provide a robust suite of services, including:

• Repair Services: A significant strength of the company is its dedicated service department. Technicians are equipped to diagnose and rectify issues with a wide variety of lawn tractors and power equipment. They demonstrate a commitment to thoroughness, conducting comprehensive diagnostic tests to identify the root cause of problems.
• Parts Replacement: Recognizing the need for reliable replacements, New Moon Power Equipment stocks a selection of parts, and also offers to source specific items as required.
• Warranty Coverage: The company’s reputation for going ‘above and beyond’ suggests a strong commitment to customer satisfaction and a willingness to advocate for customers’ rights under warranty agreements. This dedication is evidenced by their willingness to thoroughly investigate and resolve complex issues, even for customers who haven’t made a purchase.
• Quick Visit Service: They prioritize efficiency, offering a ‘Quick Visit’ service for addressing minor issues, minimizing downtime and maximizing customer convenience.
• Delivery & Same-Day Delivery: Recognizing the demands of a busy schedule, New Moon Power Equipment provides Delivery services, including the option of Same-day delivery for certain items.

Customer Experience and Accessibility

Customer feedback consistently highlights the outstanding service provided by New Moon Power Equipment. The Average opinion: 4.7/5 rating on Google My Business reflects a strong level of satisfaction among their clientele. Customers frequently commend the technicians’ expertise, the speed of repairs, and the overall willingness to assist. The company’s commitment to accessibility is further demonstrated by the inclusion of a Wheelchair-accessible car park and a Wheelchair-accessible entrance, ensuring that all customers can readily access their services. Payment options are also diverse, accepting Cheques, Credit cards, and Debit cards. The longevity of customer relationships, as suggested by comments regarding becoming a ‘customer for life’, speaks volumes about the quality of service and the company’s dedication to building trust.

Key Features and Points of Interest

New Moon Power Equipment distinguishes itself through several key features:

• Small Business: As a small, locally-owned business, New Moon Power Equipment offers a personalized service experience not always found in larger chains.
• Established Reputation: The consistent positive feedback and the ‘customer for life’ testimonials indicate a well-earned reputation for reliability and quality.
• Comprehensive Services: Beyond simply selling lawn mowers, they provide a full range of repair and maintenance services.
• Commitment to Accessibility: The provision of wheelchair accessibility demonstrates a genuine commitment to inclusivity and customer convenience.

In conclusion, New Moon Power Equipment represents a valuable resource for anyone requiring lawn mower services in the Ulysses area. Their combination of expertise, commitment to customer satisfaction, and accessible facilities makes them a highly recommended choice. Their willingness to dedicate significant time and effort to resolving complex issues, as exemplified by one customer’s experience with a warranty claim, underscores their dedication to providing exceptional service and building long-term relationships. The company’s responsiveness and dedication to going ‘above and beyond’ are hallmarks of their operational philosophy.

👍 Reviews of New Moon Power Equipment

Butch C.

5/5

They went above and beyond expectations. Even though I didn't purchase my 4 wheeler from them they took care of my issue that required a lot of time on their part to get everything covered under warranty. I am forever grateful and highly recommend them.

Lloyd W.

4/5

The service department outstanding. They did every diagnostic test for my lawn tractor and fixed and/or replaced items that were worn out. Turn around time excellent. Less then a week. They have gained a customer for life.

Paul B.

4/5

Nice selection and good prices. The owner, Pete, is very nice and great to deal with. I have bought 2 Cub Cadet mowers here in the last few years. I have to travel 2 1/2 hours to get here. When I need another mower I will buy it from Moons.

Robin V.

5/5

Talk about service. I have dropped my tractor off for servicing and because I live close by they drove it right to my house for me. I can call New Moon Power Equipment with any questions I may have and they are super friendly. I recommend them to anyone in the market for a tractor or any other service.

George H.

5/5

My riding lawn mower would not start. I took it to Pete at 4 in the afternoon. He had it running in ten minutes, explained the problem and sent me on my way free of charge. This is the second time these folks have helped me. They deserve our patronage - so stop by and help a local business.

Fred F.

5/5

I just purchased my 2nd Cub Cadet mower from New Moon this year. Great people to deal with. So much more than lawn mowers. ATV's, Utv's, chain saws, tractors.

Tim T.

5/5

Very knowledgeable staff, great customer service. Pulled in to get a tractor fixed (minor issue) and was back on the road in less then 10 minutes

Samantha W.

5/5

Great service with a smile!
Good prices for product