Octopus Ink, LLC - Anchorage, Alaska

Address: 410 G St, Anchorage, AK 99501.
Phone: 9073334657.
Website: octopusink.com.
Specialties: Clothing store, Art gallery.
Other points of interest: Identifies as women-owned, Small business, In-store pickup, In-store shopping, Delivery, Same-day delivery, Wheelchair accessible entrance, Wheelchair accessible parking lot, Quick visit, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 38 reviews on Google My Business.
Average opinion: 4.7/5.

Location of Octopus Ink, LLC

9073334657

Octopus Ink, LLC is a women-owned small business located at Address: 410 G St, Anchorage, AK 99501. The company can be reached at Phone: 9073334657 and additional information can be found on their website, Website: octopusink.com.

Octopus Ink, LLC specializes in two areas: a clothing store and an art gallery. This unique combination makes it an interesting destination for art and fashion enthusiasts. The company prides itself on being a women-owned and small business, which adds to its charm and appeal.

When it comes to shopping, Octopus Ink, LLC offers several options to meet customers' needs. They provide in-store pickup, in-store shopping, delivery, and same-day delivery. Accessibility is also a priority for the company, with wheelchair-accessible entrances and parking lots. Additionally, the store is designed for quick visits, ideal for busy customers.

Octopus Ink, LLC accepts various payment methods, such as credit cards, debit cards, and NFC mobile payments. This flexibility makes it easy for customers to make purchases and ensures a smooth transaction process.

Regarding customer reviews, the company has received an impressive average opinion: 4.7/5 from 38 reviews on Google My Business. This high rating indicates that customers are generally satisfied with their products and services.

Reviews of Octopus Ink, LLC

S Mattausch

5/5

Fantastic customer service , Jules was amazing . She was extremely knowledgeable about the materials and the art. Just Love this place. I normally shop the brand on-line, but IN person was such a treat. Will come again, and spend $200+, of that I have no doubt . So many things I Want !

red fox

1/5

I went in looking for a size medium zip up sweatshirt. They used to carry lots of these but they only had 3 in the store and a few odd sizes on the clearance rack.

I decided on one of the three. This was a very specific gift for a child's birthday who liked that style. 30 minutes after purchasing I noticed weird stitching on one of the pockets. A few wash cycles I'm sure the pocket wouldn't of stayed secure. And a $48 purchase, it should last. I took it back immediately and was told only exchange or store credit.

I'm not interested in any other product and there was not another one to exchange with.

This was a faulty product and it's crazy to me that I wasn't offered a refund for an issue with their product! It wouldn't surprise me if the sweatshirt is back on the rack.

The guy working doesn't seem knowledgeable about the products or the store.

D Green

1/5

Were amazing before but now quality and customer service have gone downhill. Hoped at least the customer service was there but when I highlighted that the leggings were sewn wrong (and the fabric is now thinner) their reaction was verbatim below. (not at all addressing they are sewn wrong - the waste stitching was tight and the rest was loose at waist and knees…just a bad sewing job.) Disappointing response for a company I loved. You choose. I sadly will move on.

“Thank you for reaching out to us with your concerns. Your business and satisfaction is highly valued to us. Yes, we have recently changed our legging material. If you prefer the 'older style -high waist leggings' we do have a couple pairs left in size Medium. Designs: 'Tentacle' and 'Mermaid'

As per our policy, merchandise must be in its original condition (unworn, unwashed, and unused) and is eligible for exchange within 30 days for a similarly priced item or for store credit in the form of a gift card.
If you decide to exchange, please note that the cost of return shipping is the responsibility of the customer and is non-refundable. To ensure the safe return of your item(s), we recommend using traceable mail.”

Brad Turner

1/5

Terrible and rude customer service. My daughter received a sweatshirt as a Christmas present from my sister-in-law who lives in Anchorage. We live in Georgia and were in Anchorage in March and tried to swap it. The sweatshirt was too big and we just wanted an exchange for a smaller size. The clerk told us they have a 30-day return policy and refused to exchange it because we were over the 30 days. While I appreciate you have a "policy," a little grace would have gone a long way and you guys didn't have to be a jerk to my wife when she talked to you about it. We've bought a lot of merchandise from you guys in the past, but won't do it again!

Gayle V

5/5

This is a fun store. We LOVE their merchandise and own almost every sweatshirt they’ve sold. Great t-shirts and products. The sweatshirts wash wonderful. We always come here when we are in Anchorage!

Melinda Geskey

5/5

We lived in Anchorage a few years ago and discovered Octopus Ink while there. On several trips back we would stop in and bring back at least another SiliPint. I just thought of them when looking for a bday gift and ended up ordering a few things. They shipped that day and I got them just a few days later, and we are all the way in FL now. (how awesome is that?!) They are even prettier in person. Love this company and their switness and attention to detail. (They included a personal note of thanks and some mini-decals as well). ?

Lexi Lane

5/5

Super cute little shop with a lot of local art and really awesome items! The guy working behind the counter was kind and talked with me for a bit. Can’t wait to go back!

Jennifer Brizzolara

5/5

Local art and wearable/useful souvenirs all in one! Give this place a visit on your downtown shopping trip. Shirts and sweatshirts are soft and good quality and the illustrations are cool and locally inspired. They also have stickers and some household items featuring the artist's designs