Olde Towne Jewelers - Santa Rosa, California

Briana H.

My husband and I went into this jewelry store before we got married to add an opal to my grandfathers ring. We were helped by Rose, who offered her advice and expertise. I must admit I was a little nervous to have any work done to such a sentimental piece and that’s one of the reasons why I chose to go with Old Towne Jewelers, because they have a jeweler there, so the piece did not need to be sent out to a jeweler in the mail. Rose took great care with the ring and found the most perfect black opal to set inside. She made sure to hand deliver and pick up with the jeweler and worked with us on finding the perfect stone, made sure it was done in time for our wedding and kept us updated along the way. We even built up the gold channeling to hold the existing diamonds in there better since the ring was so old and worn. Now the ring is perfectly how I imagined it for my husband and we are so happy with it! They sized the ring too and it fits him great! I was so happy to find a local place to get this done, as many jewelers would not touch an opal for a men’s rings. But when you want to get something custom done , and jewelers tell you they can’t, go try Old Towne Jewelers, they will more than likely make the piece of your dreams. They did for us and I couldn’t recommend a better jewelry store. Not to mention the vibe inside is so cool almost like a museum when you walk inside. Go check it out for yourselves! Highly recommend! Thank you Rose!!!

Nicole W.

I visited this shop today for a watch battery replacement, which they took care of in 5 minutes while also educating me about my vintage watch.

While I waited I checked out one of the best selections of fine estate jewelry I’ve seen in years - curated but still a wide selection, with a combination of classic and quirky pieces and a really amazing price range. Divine gemstone rings in the several thousands, bowls of well-chosen sterling silver rings $50ish, and everything in between. Nice vintage watches, beautiful cameos, loads of engagement rings and wedding bands. Turquoise, coral, citrine, emeralds, rubies, etc. All guaranteed authentic and I don’t doubt it for a second. Prices are fair, staff are friendly, honest, and knowledgeable (everyone was awesome but Claudette helped me the most!), and I just wish I lived here so I could come in all the time and build a relationship with these great folks.

Gary G.

I Found my grail watch here at Olde Towne Jewelers. I was able to deal direct with Eric the Owner. He gave me the history behind Doxa Sub 200 T.graph I wanted to purchase. This was all done by phone and email just before a big Holiday. The watched was shipped direct to my home and went right on my wrist. Great service and easy to work with. Thank you Eric!

Teresa B.

Terry is the best! I've been in a few times and all staff have been friendly and knowledgeable. Great selection!

Dirk K.

I recently purchased a high end watch from OTJ. I was put directly in touch with Eric who is the owner.
He provided me with a wealth of information and knew everything about the watch that I needed to know. Clearly he knows each piece and what is going on in his store.
Everything was done over the phone and online. There were no hitches and everything unfolded exactly as promised. If anything I would say Eric under promised and over delivered. Throughout the process communication was fantastic and Eric was tracking the package as closely as I was. That is service.
I am completely satisfied with my purchase, I think I got a very fair deal and I would recommend this company to my family and friends without hesitation.

e K.

Just met with Eric (owner) best experience I’ve ever had with a jeweler. He took his time and answered all of my questions. He truly cares about educating people and wants to develop a life long relationship. Eric you got a life long customer here!

Eric B.

Purchased a beautiful Rolex from Eric at Olde Towne Jewelers - absolutely thrilled with my experience. The customer service was top notch, and the watch was even better than described in the photos online!! Highly recommend.

Todd A.

What a pleasure it was working with Eric. Wonderful jewelry and watches, as well as excellent price points, and impeccable service. I highly recommend Eric and his team. They went beyond my expectations, Please consider Olde Towne Jewelers for that one of a kind, eye catching, piece of jewelry.