PAYARC - Greenwich, Connecticut

PAYARC: Revolutionizing Business Payment Solutions in Greenwich, CT

Main Services

PAYARC, situated at 411 West Putnam Avenue, Suite 340, in the heart of Greenwich, CT, is a leading provider of innovative payment solutions for businesses of all sizes. Their comprehensive suite of services is designed to streamline transactions, reduce fraud, and enhance the customer experience.

• Curv Restaurant: A fully integrated, cloud-based point-of-sale (POS) system tailored for restaurants, offering table management, online ordering, and delivery tracking features.
• Curv POS: A flexible and intuitive POS system for retail businesses, equipped with inventory management, customer loyalty programs, and real-time reporting tools.
• Payarc Gateway: A secure and reliable payment gateway that supports multiple payment methods, currencies, and languages, enabling businesses to accept payments from customers worldwide.
• API Integrations: Customizable API solutions that allow businesses to integrate payment processing into their existing platforms, apps, or software.
• For Partners: A dedicated program for partners, agents, ISO, ISV, and SaaS providers to resell PAYARC's payment solutions and generate additional revenue.
• Merchant Accounts: PAYARC offers merchant accounts tailored to various industries, including restaurant, retail, e-commerce, professional services, and healthcare.
• Payarc AI: An advanced AI-powered fraud detection system that uses machine learning algorithms to identify and prevent fraudulent transactions in real-time.
• PartnerAgent/ISO/ISV/SaaS Merchants/Referrals: PAYARC provides a comprehensive payment facilitator program for partners, agents, ISO, ISV, and SaaS merchants, along with a referral program for merchants.
• Subscription Services: PAYARC enables businesses to offer subscription-based models, recurring billing, and invoicing solutions to manage their payments more effectively.

Location and Access

PAYARC's office is located in the prestigious Greenwich Office Park, offering easy access to major transportation routes. The building is situated near the intersection of West Putnam Avenue and North Street, with ample parking available for clients and visitors.

• Address: 411 West Putnam Avenue, Suite 340, Greenwich, CT 06830, United States
• Phone: 8772036624
• Website: payarc.com
• Public Transportation: The office is conveniently located near the Greenwich train station, with several bus routes also serving the area.
• Parking: A wheelchair-accessible parking lot is available on-site, ensuring accessibility for all visitors.

Featured Characteristics

PAYARC's office in Greenwich reflects the company's commitment to modern, efficient, and customer-centric solutions. Some of the notable features of the office include:

• Wheelchair-accessible entrance: PAYARC ensures that their office is accessible to everyone, with a wheelchair-accessible entrance and elevator.
• State-of-the-art technology: The office is equipped with the latest technology, enabling PAYARC's team to provide quick and efficient service to their clients.
• Collaborative workspace: The office features an open floor plan that fosters collaboration and communication among the team members.

Practical Information

To ensure a smooth experience for their clients, PAYARC provides the following practical information:

• Business Hours: Monday - Friday, 9:00 AM - 5:00 PM (EST)
• Support: PAYARC offers dedicated customer support to assist clients with any issues or concerns. Contact details can be found on their website.
• Security: PAYARC is committed to the security of their clients' data. Their office follows strict security protocols to protect sensitive information.

Positive Aspects from Reviews

With an average rating of 4.4/5 from 324 reviews on Google My Business, PAYARC has received numerous positive comments from its clients. Some of the most frequently praised aspects include:

• Exceptional customer service: Many clients commend PAYARC's responsive and helpful customer support, which has helped them resolve issues quickly and efficiently.
• User-friendly platform: Several clients appreciate the ease of use and intuitive design of PAYARC's payment solutions, which have streamlined their business operations.
• Competitive pricing: PAYARC's clients often mention the competitive and transparent pricing structure, which has helped them save on payment processing costs.
• Reliable and secure: PAYARC's commitment to security and reliability has been praised by clients, who appreciate the peace of mind that comes with using their payment solutions.

👍 Reviews of PAYARC

Beth G.

1/5

This is a very deceptive company. They talk big time about their great services until they trap you in a contract, then can't provide service. I signed up because I needed a Point of Sale terminal to be able to take payments at craft shows. After I am under contract they tell me the terminals don't work with android. So, I ask if I can cancel the contract and they tell me there will be a $500 early cancellation fee. That is totally ridiculous considering they can't provide the service I contracted for. But, to stop ever increasing monthly charges I paid the fee. That was over 8 months ago and they are still charging me a monthly fee. I can't talk to any representative there that will stop this. Be very cautious with this company because they trap you in a contract, then will not stop charging you, even after you cancel the contract.

Dina B.

5/5

I have been with PayArc for several years, and Hansel has always been exceptionally helpful and attentive in resolving any issues I’ve encountered. His professionalism and dedication truly make a difference, and I greatly appreciate the outstanding support he provides.

Mario B.

5/5

I signed up and then ended up not needing their services, Juan Garcin was very very courteous and they kept their word about not charging anything if canceled within 45 days, if i ever need a processing company Payarc are my guys!! They honest and practice good ethics

David M.

1/5

They lie to you telling you there is no charges onky when u use machine. They started to withdrawal money out my account I tried to tell them wth going on. They told me they would figure it out and fix it all I just wanted to cancel. Agent bugged me to just suspend account since it was winter and I have no work. So I agreed but they continued to take money out of my account and different amounts. Plus I never even took machine out of box and they never showed me how to use. So now that I seriously want to cancel now they want to charge me almost $600 for early cancelation when I wanted to cancel before the first month I recieved machine. I told agent I didn't want to get any surprises and now they haven't returned my calls, and now they got an attorney to try and get money out of me which I aint giving one cent in fact i want all those months payments they took out my bank. If I could I would give them a negative 10 they lie and terrible communication skills but one thing they are quick to send u message that u need to pay them. I don't see how they can charge me when I never used machine and they didn't even show me how to use

Emma S.

1/5

Is the worst processing company, the salesperson told me I was on a month-to-month basis, when I cancelled, the took $500 from my checking account, I'm a small business and cannot afford, I called, and they don't want to refund me. I was even charged higher fees than what the sales rep quoted me

Bianca C.

1/5

The worst place to work with. Look elsewhere. When closing my account and trying to get my reserve (that they typically hold for 6 months), they over drafted my account for no reason. They ended paying it back but it was a headache dealing with them.

Sammy A.

5/5

Just want to take the time to personal thank both Rafael, Julio I believe his name was. Both consistently go above and beyond when it comes to personal support. They are patient understanding and work with you until the problem is resolved. Even if the issue takes 1-2 hours over the phone, they take their time and make sure nothing is missed. You cant ask for better support than that 🙏

Sergio N.

1/5

Terrible processor. Charged me a proactive fee that no one seemed to know what that was. Finally someone agreed to adjust it. Have been waiting for my money to be deposited in my account for over 10 days. They claimed that my account was not verified but I had that set up for over a month. Nobody there has any sense of urgency. They don’t care at all. Do not do business with PayArc. Worst company to work with.