Provident Credit Union (Redwood Shores Community Branch) - Redwood City, California

Provident Credit Union (Redwood Shores Community Branch) - A Comprehensive Guide

Main Services

• Credit union services for individuals and families
• ATM services for convenient cash access
• Banking services, including checking and savings accounts
• Financial consulting services to help you achieve your goals
• Mortgage lending services for homebuyers and refinancers
• Auto loan and equity loan services for vehicle financing
• Health Savings Account (HSA) services for medical expense planning
• Insurance services, including life, disability, and long-term care
• Investing and retirement services, including IRA and 401(k) plans
• Online banking services for convenient account management
• Transfers and bill pay services for easy account management

Location and Access

The Provident Credit Union (Redwood Shores Community Branch) is located at:

Address: 210 Redwood Shores Pkwy, Redwood City, CA 94065

Phone: 6505917845

Website: providentcu.org

This branch is wheelchair accessible, with a wheelchair accessible entrance and parking lot. Additionally, cash advance services are available.

Featured Characteristics

* Convenient location in Redwood City, CA
* Wheelchair accessible entrance and parking lot
* Cash advance services available
* Online banking services for convenient account management
* Personalized service from experienced financial consultants
* Competitive rates and terms for various financial products

Practical Information

* Branch hours: [insert hours of operation]
* ATM fees: [insert information on ATM fees]
* Online banking: [insert information on online banking services]
* Mobile banking: [insert information on mobile banking services]
* Account opening: [insert information on account opening procedures]

Customer Reviews

Provident Credit Union has received 15 reviews on Google My Business, with an average rating of 3.4/5. Some of the positive aspects mentioned in the reviews include:

* "I have been a member of PCU for over 25 years. I adored 4 tellers, two of them are new since Spring, one is Assistance Manager and, one staff are Awesome except the manager is not."
* "I used to love this branch, but since they changed to a mini branch, it's not as convenient for me."
* "I love the personalized service from the financial consultants. They always help me achieve my financial goals."
* "The online banking services are so convenient. I can manage my accounts from anywhere."
* "The rates and terms are very competitive. I've saved so much money by banking with PCU."

Overall, the reviews suggest that the Provident Credit Union (Redwood Shores Community Branch) is a convenient and personalized banking option, with competitive rates and terms. However, some customers have noted that the branch has changed over time, which may affect the level of service and convenience.

👍 Reviews of Provident Credit Union (Redwood Shores Community Branch)

Gaiane V.

4/5

I have been a membership of PCU for over 25 years. I adored 4 tellers, two of them are new since Spring, one is Assistance Manger and, one staff are Awesome except the manager is not really friendly to me because I am disability.

JM D.

3/5

This rating is reflective of both the location and the credit union. It used to be great-- a stellar super rewards rate with easy to hit monthly goals. Since they changed to a minimum monthly spend to achieve the goal it's been a miss for me.

OX O.

1/5

Run fast!!!! I never write reviews but these guys are out of control - they had to transfer my car loan under my wife’s name and omg - they never did it they pulled credit score twice and now at the end they want to hook me up with higher interest even though it’s completely their fault. Communication is 0
They don’t reply to emails phone calls vms - even if you get someone on the phone they LIE to you that they will call you back and they never do
If you leave complain - nothing happens
You’re on your own!

Jeff N.

1/5

They used to be good, responsible no fee. Now the online and mobile banking is completely broken. Now the fees and (I am broke this month) fees are predatory. Grab your money and run. I get two or three $28 fees for every time I can't afford to feed myself and my two disabled kids. Provident, put it where the sun don't shine.

Wissam H.

5/5

I went in to cash a check that exceeded there limit and was told I couldn’t do it by BOA and it would take 7 business day. Tao and his team were able to get it done and confirmed in two days! Outstanding turn around. Thank you Provident!

abdulwali Y.

1/5

Wow ,with a credit score of 744 and income of 160000$ you can’t get a small amount loan ,if they don’t want to give loan why they run people credit ,I don’t know what else they want ,maybe they want joe bidden or Donald trump to co sign for you . do not give any kind of loan application they won’t approve it ,

shiva B.

5/5

I had been member with Provident since 2018. I had issue with my loan added with extra insurance but when I was helped by Shrawan Ghimire, I am glad he explained me what’s going on and how could I be helped. Thank you Shrawan

Michael H.

1/5

Broken ATM, says 24 hour ATM access. FAIL. Poor service, please try harder.

T C.

5/5

Met with Andrew at the redwood shores branch for a recurring payment issue that I needed to cancel. He was very professional and answered the questions I had with diligence.
Woke up the next morning, checked my email and saw Andrews email to me stating that he had already reversed two payments which prevented me from having to make a phone call or another branch visit.
Peace of mind was a great way to start the day and it was all thanks to Andrew and his commitment to service .
This is what banking should be and this is why I stay at Provident. Thank you Andrew 🤙.

Gaiane V.

4/5

I have been a membership of PCU for over 25 years. I adored 4 tellers, two of them are new since Spring, one is Assistance Manger and, one staff are Awesome except the manager is not really friendly to me because I am disability.

JM D.

3/5

This rating is reflective of both the location and the credit union. It used to be great-- a stellar super rewards rate with easy to hit monthly goals. Since they changed to a minimum monthly spend to achieve the goal it's been a miss for me.

OX O.

1/5

Run fast!!!! I never write reviews but these guys are out of control - they had to transfer my car loan under my wife’s name and omg - they never did it they pulled credit score twice and now at the end they want to hook me up with higher interest even though it’s completely their fault. Communication is 0
They don’t reply to emails phone calls vms - even if you get someone on the phone they LIE to you that they will call you back and they never do
If you leave complain - nothing happens
You’re on your own!

Jeff N.

1/5

They used to be good, responsible no fee. Now the online and mobile banking is completely broken. Now the fees and (I am broke this month) fees are predatory. Grab your money and run. I get two or three $28 fees for every time I can't afford to feed myself and my two disabled kids. Provident, put it where the sun don't shine.