Publix Super Market at Capital Market Center - Tuscaloosa, Alabama

Rene' Howell

Very good selection but many items such as soft drinks are double the price of other supermarkets

Ashley J

Update 7/7/2024: Went back again today and yet again… no mixed fried chicken. This time I also wanted a basic romaine salad and of course… they had none in the deli. Went to Northport and they had what I needed as usual. Why can all other locations get it right but this one?

It’s a shame how down hill this locations deli has gone. Out of 9 times over the last couple months I have went to purchase rotisserie chicken they only had them available and ready 2 times. They are poorly seasoned now and not prepared to the standard they used to be. Recently, it’s been difficult to get fried chicken as well. Not good. It’s frustrating because I have to end up traveling to Northport or Rice Mine to actually get deli items. Completely out the way for me considering I live on 69S. I’ve spoken to management about it before and they never seem to have an solution, only apologies. To think that Walmart’s deli is better stocked and prepared than Publix considering how expensive it is to shop there blows my mind. Please remedy this situation as it has been a consistent issue for more than a year now.

Shay

In person, pharmacy technicians were responsive and answered my questions with patience. Over the phone, pharmacy technicians were helpful and polite.

Joe

We live over an hour away from any Publix supermarket and the local grocery stores in our area unfortunately lack many of the products we've grown to love. On our way back from a trip to Dollywood, we decided to stop at the Publix at Market Center in Tuscaloosa.

Now, we've always had positive experiences with Publix - their customer service is consistently top-notch. However, this time, the service was beyond extraordinary. A young lady named Brianna, who was restocking the dairy section, went out of her way to help me find a specific yogurt I usually buy. She kindly offered to check the backroom for me and came out with a case of the specialty yogurt I use to take my medication.

Not only was everyone in the store kind and helpful, but Brianna went above and beyond in her assistance. I was so impressed by her service that I approached a manager, Anastasia, to commend Brianna's efforts. Anastasia proved to be just as pleasant and helpful.

But the superior service didn't stop inside the store. Outside, my wife and son were walking our dogs, who were enjoying a large bowl of water. It turns out, a young man named Alex, another Publix employee, had seen them and offered to get our dogs some water.

In summary, this was easily the best shopping experience we've had. The level of customer service at Publix at Market Center in Tuscaloosa was truly exceptional and made our long trip worthwhile.

Leigh Turberville McElroy

Very helpful staff and most everyone was abiding by the mask mandate. All of the employees were following the rules. I wish there was a Publix in my hometown!

Brenda Battle

My favorite grocery store. Everyone is always so kind and helpful. Always well stocked and always find everything I need.

Mardy CV

Shop here often because they have more options in produce than their nearest competitor and a varied international section. Brightly lit, helpful and friendly staff. And if I can't find staff, the app is also very helpful. They just need to have more checkout aisles open - I prefer NOT to use self checkout if I've more than 5 items.

M.T Matthews

Always a pleasure shopping in Publix. Nice and clean store.. great deals with bogo.