Relax The Back - Menlo Park, California

Address: 1198 El Camino Real, Menlo Park, CA 94025, United States.
Phone: 6503252225.
Website: relaxtheback.com
Specialties: Home Furniture Shop, Mattress Shop, Office Furniture Shop.
Other points of interest: Kerbside pickup, Delivery, In-store pick-up, In-store shopping, On-site services, Wheelchair-accessible car park, Wheelchair-accessible entrance, Repair services, Cheques, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 63 reviews on Google My Business.
Average opinion: 4.8/5.

📌 Location of Relax The Back

☎️6503252225

⏰ Open Hours of Relax The Back

Monday: 10 am–6 pm
Tuesday: 10 am–6 pm
Wednesday: 10 am–6 pm
Thursday: 10 am–6 pm
Friday: 10 am–6 pm
Saturday: 10 am–6 pm
Sunday: Closed

Okay, here’s a detailed description of Relax The Back, presented in a formal and helpful tone, suitable for someone seeking information about this furniture and massage chair retailer:

Relax The Back: A Premium Furniture and Massage Chair Experience

Relax The Back is a well-established retailer specializing in providing high-quality furniture and, notably, an extensive selection of massage chairs. They cater to both residential and professional needs, offering a comprehensive shopping experience designed to prioritize comfort and satisfaction. The company operates with a commitment to personalized service and a wide range of convenient options for its clientele.

Location and Contact Information

Relax The Back’s primary location is situated at 1198 El Camino Real, Menlo Park, CA 94025, United States. For immediate contact, you can reach them directly at Phone: 6503252225. You can also explore their offerings and learn more on their official website: Website: relaxtheback.com.

Specialties and Services Offered

Relax The Back’s core competencies encompass three distinct areas: a dedicated Home Furniture Shop, a specialized Mattress Shop, and a robust Office Furniture Shop. This broad range allows them to serve a diverse customer base with varying needs. Beyond simply selling furniture, they offer several valuable services designed to enhance the customer journey. These include convenient options like Kerbside pickup, flexible Delivery arrangements, In-store pick-up, and a comfortable In-store shopping environment. Furthermore, they provide On-site services, ensuring customers receive assistance tailored to their specific requirements.

Accessibility and Payment Options

Relax The Back demonstrates a strong commitment to inclusivity, featuring a Wheelchair-accessible car park and Wheelchair-accessible entrance. Customers can utilize a variety of payment methods, including Cheques, Credit cards, Debit cards, and modern NFC mobile payments. The company also offers Repair services, extending the lifespan of purchased furniture.

Customer Feedback and Reputation

Relax The Back boasts an impressive Average opinion: 4.8/5 based on 63 reviews on Google My Business. This positive feedback strongly suggests a dedication to customer care and product quality. The consistent praise highlights their knowledgeable staff, particularly individuals like Hugo, who are noted for providing detailed explanations and assisting customers in finding the perfect fit for their needs. The focus on personalized attention and expert guidance appears to be a key factor in their strong customer satisfaction.

Recommendation

For anyone seeking a premium furniture and massage chair experience coupled with exceptional customer service, Relax The Back is a highly recommended destination. We encourage prospective clients to visit their website at relaxtheback.com to explore their extensive selection and schedule a consultation. Don't hesitate to contact them directly at 650-325-2225 to discuss your individual requirements and discover how Relax The Back can help you find your next massage chair or elevate your home or office environment.

👍 Reviews of Relax The Back

grace L.

5/5

I went to the store at 11/23 and stayed there almost three hours to try and enjoy different brands massage chairs. Hugo gave me detailed instructions and explained the comparison for each one. Much excitement, I bought my dream massage chair. Thanks for their professional and patient explanations!

Cathy F.

5/5

Just bought a great office chair from this store. We were helped by Hugo who was very knowledgeable about all of the different models. He assisted our purchase by serving our needs immediately. We're very happy customers!

Justin H.

5/5

I realized I might be having low back pain from the lack of lumbar support on my Steelcase Leap and Herman Miller Aeron - which I've been using for basically a decade at this point, so I started researching the perfect office chair.

I spend a ton of time at my desk for work/gaming, and my research took me in the direction an Anthos chair which apparently had amazing lumbar support. I went to Relax The Back solely to try that chair out thinking it was gonna be the winner, didn't really like it, then Cody steered me toward a chair from a brand I'd never heard of (Lifeform). Very little information about the smaller company online, but working with Cody - who is awesome (and amazingly patient) by the way - he guided me to probably the best chair in the world for me. I bought the chair ~3 months ago but am just now reviewing it, and I love it.

Thanks for all your help Cody, I'm glad I took the risk on this unmarketed chair thanks to you steering me to it!

Ed

5/5

Trust is paramount in any transaction. Trust in the product. Trust in the information shared by those representing a product. Cody earned our trust through exceptional sales and customer service. As a repeat customer of Relax The Back, I rely on their integrity to provide solutions so my aging mother is comfortable and happy. Cody, thank you.

Matt B.

5/5

Cody and the folks at Relax the Back in Menlo Park continue to deliver outstanding customer service, including providing excellent product advice and ensuring timely and high quality delivery of products.

Joe H.

5/5

We had a problem related with the armrests on our 10 year old chair that we bought from Relax the Back store. This was a problem secondary to time and heavy usage. Cody the store manager was fabulous in helping us resolve the problem. It is a real pleasure to deal with people who are so pleasant and helpful.. From reading the notes I see that Cody seems to be that way with many other people also. This is the type of customer support one loves to see.

Danielle R. T.

1/5

Don’t give your mailing address to this company. I’ve been trying to get off of their advertising list for years now and they just lie when they say they’ve removed my info, and just wait a few months for it to finalize because you might get one last mailing. Just got yet another one today and I’m pissed off and need to vent- contacting them is utterly pointless. I’m hoping this gets someone’s attention. I hate this company.

Crystal L.

5/5

I ordered a chair here and there was a mixup with humanscale shipping the order in the wrong fabric color, this store went above and beyond by letting me keep the old chair and driving to my place and swapping it out for me when the new chair came in. This was really helpful for me because the reason I bought the chair was to help with my shoulder injury in the first place and I would have had a difficult time fixing this on my own. They're also great at describing how the chairs should fit, benefits and drawbacks of each, and helping you select a chair.