Rite Aid - Victorville, California

Lloyd Johnson

These people are monster and should not be involved in health! they dont do their jobs, if you have refills you need and its the weekend, well i hope you dont need the meds to live because this pharmacy does not care. they do not answer the phone, they dont tell you when you have a script ready for re fill, the app is terrible! I have had a very hard time staying healthy because of the poor service here.

Rite aid's managers reply to my comment above, they told me to contact customer service with a phone number which I had already called, this phone number does not accept messages or calls on weekends and instructs you to call back during normal business hours without telling you the hours. I don't think I am asking for a lot, just for the pharmacist to fill my prescription that my doctor sent over, and that they have been sending over for the last 2 years every month regularly. I need to take my medicine everyday to stay healthy, when I go one day without my doses it is rough. But imagine missing six doses. And I assume it'll be 8 before I can get my doctor to move the prescription to a different pharmacy because at this point I feel this is the only way I will get my medicine.

Valerie cooly

I have always been treated really well at Rite Aide you have amazing ? employees I hope you treat them well they deserve it more than I can say.

Sherlyn Martinez

The customer service was such a disappointment. Why work with people if you’re going to be rude. The cashier was rushing us and there was no customers behind us. They had the wrong information and didn’t let me change it. Overall the experience was the worst I have ever experienced.

Silvia De Los Rios

Used to be an excellent service at the Farmacy, now there’s two people in “customer service” who show they do not like their job Angélica and Selena Angelica so rude and is just like a robot asking for insurance cards not even a “Thank you” the other by the drive through putting the medication bag at very back where you not even can Rich it…. I wait for minutes never came and ask if i needed something and she wants aswering the phone I was looking at her. I decide to make a call and she answer, I told her I couldn’t reach the medicine bag and she off curse with actitud push it forward ?. I think they are in a service area they must know what that means besides a lot of times we are dealing with a family member who is sick or even us and we have to pick up our prescription. We are frustrated for so many reasons a lot of times it’s emergency….. I’m not saying they do not have problems But That’s their job.

Khaymen

My aunt Dr. Put her pain medicine in and that is stronger than the one she was taking before and the pharmacist had the nerve to tell her she had to wait until her last medication was use up or she would have to bring back the unused pain medication before she would fill the new prescription so I would advise not to go to to the rite aid on Mojave Drive In Victorville, Ca

Kbizzle_143

Large location, but missing some items I needed. I saw alot of workers in the pharmacy area, but the rest if the store was a ghost town ? .

Joss

They recently remodeled and are under new management. The Ben & Jerry’s ice cream is way over priced here.

Claire Lettuce

Once upon a time, this pharmacy was quick. Although the staff is never really personable, they used to be efficient. 3x I know I have received and dropped off prescriptions to have them say they do not have my medication. They do not have my prescription and best yet they don't have my name in the system.