Rizzoli's Automotive - Morro Bay, California

Rizzoli’s Automotive: A Premier Automotive Service Provider

Rizzoli’s Automotive stands as a respected and well-established automotive service center located in the charming coastal town of Morro Bay, California. Situated at 375 Quintana Rd, Morro Bay, CA 93442, the facility offers a comprehensive range of automotive services, catering to a diverse clientele. Accessible via phone at 8057726060, and detailed information is available on their website: rizzolisautomotive.com. Rizzoli’s has cultivated a reputation for reliability, customer satisfaction, and a commitment to providing top-tier automotive care.

Specialties and Services Offered

While specific details regarding their core specialties are not explicitly listed, customer feedback consistently highlights a dedication to addressing a broad spectrum of automotive needs. The center provides routine maintenance services such as oil changes and smog checks, alongside more complex repairs. It’s clear that Rizzoli’s possesses a skilled team of mechanics capable of handling a variety of vehicle issues. Furthermore, the facility’s operational capabilities extend to encompass services like wheelchair accessible entrance and wheelchair accessible parking, demonstrating a commitment to inclusivity and accessibility for all customers.

Key Features and Amenities

Rizzoli’s Automotive prides itself on creating a positive and convenient experience for its patrons. Several key features contribute to this atmosphere:

• Language Assistance: The team is equipped to provide support to customers who may require assistance with the English language.
• Accessibility: The facility is designed with accessibility in mind, featuring a wheelchair accessible entrance and wheelchair accessible parking lot, ensuring that individuals with mobility challenges can easily access the services offered.
• Convenience: On-site parking alleviates the hassle of finding parking nearby.
• Payment Options: Customers can utilize credit cards and debit cards for payment.
• Restroom Facilities: A restroom is available for customer convenience.
• Gender-Neutral Restroom: A gender-neutral restroom offers additional comfort and inclusivity.

The emphasis on prompt service is evident, with recommendations suggesting appointments are beneficial, though walk-ins are often accommodated, as demonstrated by a recent customer’s experience of receiving a smog check without an appointment. The establishment’s efficient operation is further underscored by the provision of a shuttle service, offering transportation to customers who require it during their wait times. A courteous gentleman was noted for personally delivering the customer’s vehicle.

Customer Feedback and Reputation

Rizzoli’s Automotive has garnered a consistently positive reputation within the Morro Bay community. The company maintains a significant presence on Google My Business, boasting 226 reviews, providing a valuable insight into customer experiences. The average opinion is 4.5/5, reflecting a high level of satisfaction among its clientele. The reviews consistently praise the friendly and attentive staff, the cleanliness of the facility, and the quality of the services rendered. Customers report experiencing no issues during oil changes and appreciate the mechanics’ dedication to identifying and addressing their vehicle’s specific needs. The overall sentiment suggests a customer-centric approach that prioritizes both vehicle maintenance and a pleasant service experience.

The responsiveness of the staff is frequently cited as a positive attribute, with customers noting that they were quickly accommodated, even when arriving without an appointment. The welcoming atmosphere, coupled with the professionalism of the team, contributes significantly to the positive perception of Rizzoli’s Automotive. The commitment to customer satisfaction is further exemplified by the willingness to go the extra mile, as evidenced by the provision of a shuttle service and the personal assistance offered by staff members.

Contact Information and Location Details

Address: 375 Quintana Rd, Morro Bay, CA 93442
Phone: 8057726060
Website: rizzolisautomotive.com

Rizzoli’s Automotive represents a reliable and customer-focused automotive service provider in Morro Bay. Its commitment to accessibility, convenience, and quality service, combined with positive customer feedback, positions it as a valuable resource for vehicle owners in the area. Potential clients are strongly encouraged to schedule an appointment for optimal service and to experience the welcoming atmosphere firsthand.

👍 Reviews of Rizzoli's Automotive

Michael S.

5/5

They have friendly staff, clean office and oil change done with no issues. Staff are very attentive to your cars needs and your satisfaction with service. They got me in quick the next day when it worked for me. They had a friendly driver to shuttle you some where if you had to wait. There was a kindly gentlemen that brought my car to me. It all worked out in the end!

William T.

5/5

Top-notch shop,, Clean, organized, friendly staff. Did not have an appointment and they were able to take me in for my Smog check. Recommend Hailee.

Teddy L.

5/5

I always find great service, fair prices, quality work I can depend on and smiles at Rizzolis. Thank you Paige and Mo for your friendly and helpful customer service!
With your coupons or my AAA discount I’m saving $$ and telling people to check out Rizzolis. When my window power switch stopped working the replacement part was very reasonable and installed within a couple of hours. A coupon saved me $$. I have a lot of confidence in Rizzolis!

John E.

3/5

The work they preformed was good. But I wanted my tires rotated since it had been a year. I was told they would not do it because they were to old. My tires have more than half their tread ware left and are unchecked.

Shawn B.

5/5

I love dealing with Rizzoli’s—so professional, reliable, friendly & expedient. This time it was rotors & pads so now my beloved 2000 Ford Taurus is back to running like a dream!
Oh—& their coupons make their already great prices a dream come true!
Thanx, Rizzoli’s—from Dreamer in Morro Bay

Jeffrey B.

5/5

Trustworthy, honest and professional on every level. We are lucky to have Moe, Paige and the whole Rizzoli’s team right here in Morro Bay. I have my ‘go to’ mechanic and I don’t have to go anywhere else. I know I’m getting the best! Thank you!

Tina C.

5/5

We were stranded on the side of the road on our way to Morro Bay. I called Rizzoli's to see if they could help us if we brought the car there. Moe answered and was so cheerful and nice.
When we arrived Paige took it from there. She was so sweet. I knew we were in good hands. This amazing lady even gave us a ride to where we were staying. And....she unloaded all of our luggage for us! I can't say enough good things about her.
She gave us updates on the car throughout the day and it was ready the same day. I would recommend this place to anyone that wants a trustworthy place to get work on their car done.

Steven V.

2/5

Could not complete normal maintenance in 1 day, tire pressure set incorrectly even though invoice had correct psi listed, invoice and maintenance sticker had incorrect mileage listed (off by 169,921 miles!), invoice had incorrect date listed, they said they could not reset maintenance minder because switch was broken I reset it on first try. Overall bad experience. They also recommended maintenance I told them had already been performed.