ROCS Convenience Store - Hagerstown, Maryland

ROCS Convenience Store: A Comprehensive Overview

For individuals seeking a reliable and convenient shopping experience in Hagerstown, Maryland, ROCS Convenience Store presents a compelling option. Located at 18404 Maugans Ave, Hagerstown, MD 21742, and easily accessible via telephone at 17915815, this establishment offers a multifaceted service encompassing a convenience store, a gas station, and a grocery store. The company's website, rocsstores.com, provides further details about their offerings and services. The store’s strategic location and diverse services cater to a wide range of customer needs, solidifying its position as a valuable resource within the community.

Services and Specialties

ROCS Convenience Store distinguishes itself through a combination of key services. Primarily, it functions as a convenience store, stocking a variety of essential items including snacks, beverages, and everyday necessities. As a gas station, it provides fuel options for vehicles, contributing to the convenience of travelers and local residents. Furthermore, the store includes a limited selection of grocery store items, expanding its appeal beyond basic convenience needs. This trifecta of services creates a one-stop shop for many customers’ requirements, streamlining their errands and providing a practical solution for immediate needs.

Key Features and Amenities

Beyond its core services, ROCS Convenience Store incorporates several features designed to enhance the customer experience. A notable aspect is the availability of a drive-through, allowing customers to quickly and efficiently purchase items without leaving their vehicles. Recognizing the demand for flexibility, the store offers delivery services, broadening its reach and catering to customers who prefer to have their purchases brought to their doorstep. The commitment to speed is further demonstrated by the provision of same-day delivery, a valuable service for those with urgent needs. Accessibility is also prioritized, with a wheelchair accessible entrance and wheelchair accessible parking lot, ensuring that individuals with mobility challenges can easily access the store. The quick nature of visits is also considered, making it a suitable stop for a rapid purchase.

Payment Options and Benefits

ROCS Convenience Store accepts a variety of credit cards, providing a convenient payment method for customers. Furthermore, the store participates in the SNAP/EBT program, offering food assistance to eligible recipients. A rewarding program adds another layer of value; customers who present their gas receipt for a free fountain drink or coffee are consistently delighted by this gesture of appreciation. This demonstrates a commitment to customer satisfaction and fosters a positive relationship with the local community.

Customer Feedback and Reputation

The Average opinion: 4.7/5 reflects overwhelmingly positive customer experiences. On Google My Business, the store boasts 23 reviews, each offering valuable insights into the customer experience. The recurring theme within these reviews highlights the friendly and helpful staff, the store’s cleanliness, and the competitive pricing of its fuel and goods. Specifically, numerous customers have commented on the exceptional service provided by the employees, describing them as “super duper nice.” The store’s commitment to a clean and welcoming environment is consistently praised, contributing to a positive overall impression. Many patrons express their intention to return, stating that it’s “definitely will try and stop here when I need gas and I’m in the area…” This indicates a strong level of customer loyalty and satisfaction.

Contact Information and Location Details

Address: 18404 Maugans Ave, Hagerstown, MD 21742 provides the precise location for visitors. The telephone number, 17915815, allows for direct contact with the store for inquiries or assistance. The website, rocsstores.com, offers further information, including operating hours, product details, and delivery options.

Conclusion

ROCS Convenience Store represents a valuable asset to the Hagerstown community, offering a comprehensive range of services and amenities designed to meet the diverse needs of its customers. Its strategic location, coupled with features like a drive-through, delivery services, and a commitment to accessibility, positions it as a convenient and reliable choice. The consistently positive customer feedback and dedication to providing exceptional service solidify its reputation as a top-rated convenience store in the area. It provides a welcome and efficient stop for residents and travelers alike.

👍 Reviews of ROCS Convenience Store

Ben G.

5/5

Well dang if this wasn't the nicest experience I've ever had at a gas station!

Gas prices were good, the place was clean, and the dude working in the convenience store was just super duper nice.

Bring my gas receipt into the shop for a free fountain drink or coffee, absolutely!

Definitely will try and stop here when I need gas and I'm in the area...

Rick B.

5/5

Brandi is always very helpful. Free coffee for vets. The layout is good though it needs a grill added on to make it more competitive and to have a bigger selection of food on the floor. Always very clean and the people who hang around are wicked awesome. Will definitely be going back.

Tyler C.

3/5

Just getting up to speed. Nice selection of ice cream and milkshakes. Clean. A little tough to get to but if you’re here, it’s convenient.

joey B.

5/5

Cleanest Bathrooms on I-81 !! Super Friendly and nice looking Staff .They were helpful, and knowledgeable about their products and also great at directions . store does not have alcohol sale per county ordinance. Cheapest cigarillos and wraps in the area . great beverage selection. Competitive gas prices and free air machine . not 24 hr closes at 10pm. Right off of the interstate much closer and cleaner than Sheets . Also its right beside The Hampton inn.

shaggyB 1.

2/5

I been a proud member of the maugansville society since i was born, my favorite gas station? You guessed it, rocs. HOWEVER i will never step foot in that door if karla is there anymore, she completly disrepected me while she was on the clock, she looks like shes high or drunk 25% of the time and i havent been in one time where she wasnt talking on her bluetooth headset while dealing with customers. Competly disrespectful person. Smh

Michelle P.

5/5

Chris, on night shift, tonight was extremely kind and careful when bagging my items up for me. I wouldn't have even left a review for a convenience store but he was honestly so kind I couldn't resist. Thank you!!

Steve D.

5/5

I grew up in this area and I’ve been to every gas station/convenience store in the area and this is by far the best! I go here for everything!

Dave R.

5/5

Cheaper than average gas, free coffee with fill-up today