Second Home - Alameda, California

Kyra A.

Unfortunately, I was extremely disappointed by my visit to this shop. I received extremely poor customer service which made me feel like my person (and my money) were unwelcome. The two employees refused to acknowledge (greet, answer questions, etc.) me and my mother, two women of color, but loudly and warmly welcomed in a white woman shortly thereafter. I have no idea if the poor customer service I received was rooted in racism; I can only share what I observed.

The selection of furniture and knick knacks on display was promising, so I'm very sad to say that I did not feel comfortable making a purchase today, and will not be returning.

Andrew K.

These people are dubious. I’ve brought items in to sell, and was told they’re either “too new” or “too old” or “too high-end.” Upon inspection of other items in the store, it seems they have no problem selling others like it. These other recent reviews aren’t wrong. I hate that these people are in my neighborhood. I smell discrimination, in spite of their B.S. “all are welcome” performative plaque in the window.

Portia T.

I am deeply disappointed with my experience just now. Two women were talking, I politely interrupted to ask for a price and the one sitting on the counter (older Caucasian woman with short grey hair) looked me up and down and didn’t respond. While the other woman (shorter Caucasian woman with a brownish bob cut) got smart with me and said I don’t know what you’re talking about, as I was only pointing in a general direction (mildly understandable but the way it was said was incredibly rude) … this place will only get two stars because the person that checked me out was kind (Caucasian woman with purple hair) otherwise I’d give it one or zero …. I mean if you don’t want black people in your establishment, I’d say put that on a sign outside so I know where my money is not welcomed. Very very disgusted by this place.

Richard O.

Looking for stylish second hand but not second rate home furnishings, look no further. The folks here really helped furnish our home and cottage. I visit weekly because it’s just fun. Great selection, quality, and totally fair prices.

Tamra M. J.

Similar to other commentary - the team is very rude and makes customers feel unwelcomeD or as if you're an imposition. Sadly, people excuse their nasty behavior in exchange for deals - not me, I'm not the one!!

Ryan B.

OMG I LOVE THIS SHOP. They have the coolest furniture at amazing prices. We got this awesome "half pipe" sofa for $250 and they delivered it for only an extra $25! Great deal. They have great home decor as well!

Caryn G.

I did not have a good experience with this business and would not recommend consigning with them. I went to collect my unsold items ONE DAY after the pick up date. Yes, I was one day late. But I was only able to come on a Saturday, as their weekday hours are limited. My item was gone. Completely gone from the store. One day late. Interestingly, another of my items was still out for sale. It was not pulled, although both items had the same pull date. I felt they were very unconcerned about me or my items. I made very little money on the one item I sold and due to their limited hours it was somewhat of a hassle to get there. Never going back

Cee R.

This place is ridiculous. I literally have to go in every time I run errands on this street because the finds they have are incredible. The prices are great. I always skim the purses section and the kitchen wares. The art is beautiful, the staff is nice. The customers are pretty funny too. It’s just a really nice place to browse and be. I’d love to just sit in the window with some coffee and people-watch. Hahaa. Oh yeah, an excellent spot for puzzles!!!