Simutek - Tucson, Arizona

Tiffany E.

I brought my MacBook Air to Simutek after my sister recommended them, and I’m so glad I did! While they don’t only work on Apple products, they specialize in them—and it really shows. The staff was incredibly helpful, kind, and personable. They troubleshot my computer, diagnosed the issue, and fixed it all within 30 minutes—so much faster than the Genius Bar!

To my surprise, they didn’t even charge me since it was such a quick fix, but normally they only charge $35 for a diagnostic—which is an amazing deal. I’ll definitely be bringing all my devices here from now on. Outstanding customer service and expertise—highly recommend! They also sell products, I might upgrade my computer for $999 soon.

Ted E.

Simutek is great. Went in to have someone take a look at an old macbook pro thats running out of memory, so much so that I couldnt run a back-up on my external hard drive. The team there was super helpful in walking me through the options, icloud etc and walked me through how to get some data 'offloaded' to be able to run the backup. In doing so, found out these guys also have refurbished machines, which look like a great value. May find myself upgrading to a new(er) macbook pro from these guys. Thanks again Jack (I'm so sorry I forget the other reps name that helped me at the counter) but everyone on their team that I dealt with was knowledgeable, friendly and super helpful. Thanks again guys!

Austin S.

The best, down to earth, honest, helpful. I’ve bought many computers and laptops for my family and work here - both new and refurbished - and the staff is always willing to answer questions and point you in the right direction.

Gordon S.

Service like no other!
I have bought 2 "Re-Tek" refurbished MacBook Pro's from them in the past. I had one that someone donated to me that recently died on me. They worked diligently to try to get it working again. Unfortunately, they were not able to revive it. I truly appreciate their help! I ended up buying a third one from them, great service!

Gastro G.

This is THE place to take your Apple 🍏 Products for repair and maintenance. Also, they offer options to help you find new products! They offer a choice for great services, selections, and so much more!

John M.

I dropped my iPad off for repair for anomalous errors and charging issues. They texted it daily and fixed the issues in less than a week. Kudos to their team and many thanks to Jack for his assistance and help.

elena S.

Amazing customer service! Kyle was so kind and knowledgeable. Got my Mac problems resolved and did it with a smile! Thank you!

Elena G.

I can’t say enough positive things about my customer experience at Simutek. The customer service is top notch. I recently made a Mac purchase and received personal support on how to activate and use the technology. I especially want to give a shout out to Rich for the time he spent and genuine care he demonstrated. I highly recommend this shop! Their expertise on Apple products and their Apple support is amazing.