SKECHERS Factory Outlet - Milpitas, California

Sandhya P.

Although grateful they were willing to exchange the shoes that don’t have the tags on them, they should restock the shoe sizes that are in demand sooner.

york C.

I was hoping I can give zero star or minus stars. I’m a regular customer of Sketchers and I have bad experience every time I went into Great mall sketchers store.. I’m very disappointed with their customer service. None of their staff are nice and helpful. And I’m the one greeting them and keep on saying thank you. I really hope that their management can train their staff to have better customers service skill or at least some smile and know how to say thank you to their customers…….👎👎👎👎👎👎

David N.

I normally receive decent amount of help w finding shoes in my sizes or finding a pair for work that fits me. They're very helpful.

Ashish V.

They have shown wrong timing on google. It showed me that on thursday its open till 9 pm but its wrong i went to 8:25 but they were closed and even people working over there didnt tell me I was just standing on the door and they were ignoring me. Very bad one. Never visiting again

Armando A.

Placed an order online, and wanted to know the status of my order. I went to ask at the store about my order, and they told me that my order was not ready in a rude manner and I had to wait until I get the email. All I wanted was the status update about my order because online it says it's about a 3 hour wait until the order is ready, and I placed the order the night before. Took less than a minute to get my order, and gave it to me in a bad manner. Need better customers service.

Bonnie B.

Very good store with affordable prices! The staff are also very helpful!

Randy H.

This place is a rip off. Buy one get one at 50% doesn't apply to most items. Associate cashier just ignores your question when asked to show the fine prints cause they know it's a rip off. Better shoe and prices elsewhere.

Besides, they're sponsoring Snoop Dog, a pot smoking gangster. You want to support that

Sumanth L.

I recently visited Skechers with my wife Prathiba to find her a new pair of shoes, and I must say, our experience was nothing short of exceptional, all thanks to Rosul, one of the outstanding employees at the store.

From the moment we stepped in, Rosul greeted us warmly with a genuine smile, setting the tone for a pleasant shopping experience. Her knowledge and expertise in footwear were immediately apparent as she attentively listened to my wife's preferences and requirements. Within minutes, Rosul skillfully guided us through the vast array of options, effortlessly narrowing down the choices to find the perfect pair for Prathiba.

What truly impressed us was Rosul's efficiency and dedication to ensuring customer satisfaction. Despite the bustling environment of the store, she remained focused on assisting us, providing valuable insights into the features and benefits of each shoe without making us feel rushed.

Thanks to Rosul's exceptional service, we were able to complete our shopping in record time without compromising on quality or comfort. Her friendly demeanor and professionalism made the entire experience enjoyable and stress-free.

In conclusion, I cannot speak highly enough of Rosul and the exemplary service she provided at Skechers. Her passion for her work and commitment to exceeding customer expectations truly set her apart. If you're ever in need of footwear assistance, do yourself a favor and seek out Rosul at Skechers – you won't be disappointed!

Kudos to Rosul and the Skechers team for delivering outstanding service and making our shopping experience memorable. We'll definitely be returning customers thanks to Rosul's excellent work!