Standard Hardware - Mesa - Mesa, Arizona

Address: 550 E Baseline Rd, Mesa, AZ 85204.
Phone: 02108683.
Website: stores.truevalue.com.
Specialties: Hardware store, Do-it-yourself shop, Home improvement store, Key duplication service, Paint store, Store, Tool store.
Other points of interest: In-store pickup, Delivery, Same-day delivery, Wheelchair accessible entrance, Wheelchair accessible parking lot, Service guarantee, Quick visit, Credit cards.
Opinions: This company has 17 reviews on Google My Business.
Average opinion: 3.7/5.

Location of Standard Hardware - Mesa

02108683

Sure, I'd be happy to help you with that Here's some information about Standard Hardware - Mesa with the details you provided:

Standard Hardware - Mesa is a hardware store located at 550 E Baseline Rd, Mesa, AZ 85204. You can easily reach them by phone at 02108683 or visit their website at stores.truevalue.com.

As a hardware store, they specialize in home improvement, tools, paint, and key duplication services. They offer several conveniences, including in-store pickup, delivery, and same-day delivery. The store is wheelchair accessible, with both an entrance and parking lot that can accommodate those with mobility challenges. Additionally, they provide a service guarantee, ensuring that customers are satisfied with their purchases.

Standard Hardware - Mesa has earned a reputation for being a quick and convenient place to shop. They accept credit cards and offer a variety of products, making it a one-stop-shop for all your hardware needs. With 17 reviews on Google My Business, they have an average rating of 3.7/5, indicating that customers appreciate their service and product offerings.

Overall, Standard Hardware - Mesa is a reliable and convenient hardware store that offers a range of products and services. If you're looking for a hardware store in Mesa, AZ, we recommend checking out Standard Hardware - Mesa. Visit their website today to learn more about what they offer

Reviews of Standard Hardware - Mesa

Standard Hardware - Mesa - Mesa, Arizona

In-House Production

1/5

Poor customer service.
I entered into the store and I saw 4 people at the register talking. Two were behind the register and two were on the sales floor. I walked around the whole entire store looking at different tubs and sinks. I even opened up a catalog and looked through that book looking for ideas and still no one greeted me.

I assumed that the two ladies behind the counter were talking to customers so I patiently waited; even though, I had now been there for 7 minutes and no one spoke or acknowledge that a new consumer was in the building. Come to find out, the 4 ladies were employees of the business and I was not important enough for them to stop their personal conversation and give me service.

I went up to the counter and ask for service and that’s when I found out that they were all employees. After I saw that, I decided to leave the store because I was humiliated and as I was walking out the door, one lady at the register stated that she thought I was “just browsing”. Even a person browsing should be identified and asked if they need help when in the store.

The ladies level of customer service has made me very uncomfortable to never visit the establishment again.

Here it is, 2021 and still everyone can not be treated equally.

Jay Buck

5/5

I have never heard of this sore before but by chance found it online and decided to give it a try entering the store I was amazed at the amount of products they had and everything was reasonably priced I went for a pair of work gloves and called prior to see if they had them and Ron was a huge help. Thank you for such a great first experience. I highly recommend and will be returning in the future.

david hall

5/5

They have a full true value hardware store inside. Not just a plumbing supply store. They had the right hardware I need for a GTI Volkswagen shifter. Thank you

Machyne82

1/5

Terrible customer service. I had a basic plumbing question. Looked around for someone to help me on the floor for 15 minutes. Never found anyone so I sent to the cashier and he said it’s just them two. I said to him ok, I’ll go somewhere else. The only thing they said was ok. Not, we will be with you shortly, or anything.

Gene Foster

5/5

The staff are the best in the industry . very kind, courteous, and helpful down the Earth. They are further than Other competitors,But I choose to go to them first, I like being treated as a person not a robot.

Antoinette Shippley

3/5

Not open on Saturdays, even though the website and google state they are.

Good prices on plumbing parts

Russell Brown

3/5

Sometimes this store is not open during posted business hours and contacting them by phone or email is almost impossible. There are Similar stores nearby with better selection of inventory and customer service.

Mert Pekrul

5/5

Excellent inventory & great service .