Thomas Watch Repair - Pleasanton, California

Thomas Watch Repair - Expert Watch Servicing in Pleasanton, CA

Located at 4615 First St #120, Pleasanton, CA 94566, United States, Thomas Watch Repair is a renowned local establishment specializing in watch repair services. With a commitment to quality and customer satisfaction, this family-owned business has been serving the community for years.

Expertise and Services

Thomas Watch Repair is dedicated to providing top-notch watch servicing, including:

• Watch repair and maintenance
• Battery replacement
• Watch band adjustment and repair
• Watch cleaning and polishing
• Water resistance testing and repair

Their expertise extends to a variety of watch brands, ensuring that your timepiece is in capable hands.

Customer-Centric Approach

What sets Thomas Watch Repair apart is its customer-centric approach. Customers appreciate the personalized service and attention to detail, as evident in the following review:

"If you've been looking for a local watch repair, the search stops here . He is dependable, is there when his hours say he will be there and offers an incredibly warm welcome. Quality service, dependability, friendly and local. Wow - Thank you Thomas I've finally found my watch guy"

This commitment to customer satisfaction has led to an impressive 4.9/5 average rating on Google My Business, with 93 reviews to date.

Convenient Location and Accessibility

The business is conveniently located with on-site parking and wheelchair-accessible facilities, ensuring that everyone can access their services easily:

Thomas Watch Repair is open Monday to Friday, 10:00 AM to 6:00 PM, and Saturday, 10:00 AM to 5:00 PM, making it convenient for customers to drop off and pick up their watches at their leisure.

Why Choose Thomas Watch Repair

When you need watch repair services in the Pleasanton area, consider the following reasons to choose Thomas Watch Repair:

• Expertise in various watch brands and types
• Excellent customer service with a personal touch
• Convenient location with accessible facilities
• Proven track record with high customer satisfaction

Thomas Watch Repair is more than just a watch repair shop; it's a testament to the power of local, customer-centric businesses. Visit Thomas Watch Repair today for all your watch servicing needs.

👍 Reviews of Thomas Watch Repair

Renee M.

5/5

If you've been looking for a local watch repair, the search stops here! Thomas is wonderful. He recently sized my mom's gift watch and offered "an honor system" where she can bring it back and re-size if needed: "just tell me I sized it for her and I will re-size it for no additional cost". He is dependable, is there when his hours say he will be there and offers an incredibly warm welcome. Quality service, dependably, friendly and local. Wow - Thank you Thomas! I've finally found my watch guy!

Brad C.

5/5

I popped into Thomas Watch Repair thinking my Seiko watch was broken, meaning the stop watch was "not working properly". I was asking for assistance and possibly repair of the watch. I love this watch but don't wear it often. Thomas explained, very politely, that my watch was fine but I misunderstood how to use it correctly. He then explained the operational details to me in detail and sent me on my way, no charge. I am just overwhelmed by his honesty and professionalism. This level of customer support is virtually unheard of in this day and age. So, I highly recommend if you need and service or repairs to your watch please support this small local business. No, i don't work there, I am not family related, and no I am not being paid for this review. I'm just telling you the truth !

Suhaas S.

5/5

This place truly deserves a six star rating! He was incredibly helpful, especially when I had many questions about my watch. He took the time to explain everything patiently and fixed it for me, ensuring it was in perfect working order before I left. To top it off, they refused any payment for the service! It was a small but incredibly kind gesture. They even allowed me to bring my scooter inside while they worked on my watch. If you need your watch repaired, this is definitely the best place to go!

Steve C.

5/5

Thomas is wonderful! He has serviced my omega sea master for the last six years. Both changing batteries and helping me change bands, adding links and subtracting links. He’s a good man with a great business I drive all the way from San Ramon just to see him.

J M.

5/5

Wonderful place to get my watch repaired. Best customer service ever! A large array of watches. Go just to see what’s available! Close parking too!

Len Y.

5/5

Not only is Thomas an expert in watch repair, but he is also honest. He explained what is needed and my options. He installed my antique watch glass cover, removed the dead battery-- for free. He was highly recommended by a reputable jewelry store in castro valley.

シTacticalMecha

5/5

Excellent and quick service. Very friendly as well. I will continue to come back for all of my future watch repairs! Highly recommend

Ana B.

5/5

I had a great experience! I went in for a battery change, and it was super quick. The staff was really friendly, and I’ll definitely be coming back!