Willow Pump - Mountain View, California

Address: 1975 W El Camino Real #306, Mountain View, CA 94040.
Phone: 8889455693.
Website: willowpump.com
Specialties: Corporate office.
Other points of interest: Identifies as women-owned, Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 14 reviews on Google My Business.
Average opinion: 3/5.

📌 Location of Willow Pump

☎️8889455693

⏰ Open Hours of Willow Pump

Monday: 6 AM–6 PM
Tuesday: 6 AM–6 PM
Wednesday: 6 AM–6 PM
Thursday: 6 AM–6 PM
Friday: 6 AM–6 PM
Saturday: 7 AM–1 PM
Sunday: Closed

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Willow Pump: A Comprehensive Overview

Willow Pump, located at 1975 W El Camino Real #306, Mountain View, CA 94040, is a corporate office that specializes in providing exceptional services to its clients. With a phone number of 8889455693 and a website at willowpump.com, Willow Pump is easily accessible and user-friendly.

The company specializes in corporate office services, catering to the needs of businesses and professionals alike. Some other notable features include being a women-owned business, with wheelchair accessible entrance and parking lot available for their clients.

With 14 reviews on Google My Business, Willow Pump has garnered a average opinion rating of 3/5 stars. This indicates that while the company has room for improvement, it is still a solid choice for those seeking quality corporate office services.

Key Features and Services

Corporate Office Services: Willow Pump offers a range of services tailored to meet the needs of businesses and professionals.
Wheelchair Accessible Entrance and Parking Lot: The company is committed to providing equal access to all their clients, including those with disabilities.

Location and Accessibility

Located at 1975 W El Camino Real #306 in Mountain View, CA, Willow Pump is easily accessible by car or public transportation. The wheelchair accessible entrance and parking lot ensure that all clients can access the building with ease.

Conclusion

In conclusion, Willow Pump is a reputable corporate office that provides a range of services to meet the needs of its clients. While there is room for improvement based on the average opinion rating of 3/5 stars, the company's commitment to accessibility and customer satisfaction is commendable. For those seeking quality corporate office services in the Mountain View area, Willow Pump is definitely worth considering.

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👍 Reviews of Willow Pump

Brianna H.

1/5

This company is terrible. I would give it zero stars if I could. I whole heartedly believe the good reviews are paid. Every ACTUAL mom I’ve talked to with the Willow 3.0 pump says it doesn’t work. They warn you that if you open the brand new box you just ordered that you can’t return it or get a refund but what they don’t tell you is that it won’t work right out of the box. I bought this pump (Willow 3.0) 1.5 months ago and it hasn’t worked straight out of the box. I’ve been in contact with their customer service and all the want to do is send you replacement parts. I’ve had ALL the parts on my pump replaced several times during the last 1.5 months and all of them are faulty. I tried to use this for the night time pumps and ultimately, due to the inability of it to work properly, I ended up with mastitis. This pump does NOT work. Do NOT waste your money. They’re a much better companies and products out there.

Rebecca C.

2/5

I am an exclusive pumper and neither of my pumps were working nor was there a way to fix them day of. I have already replaced said pumps (both sides) once and to have to replace them and not have a solution available for days to come is completely unacceptable.

Being able to be reimbursed for purchasing a set from a local retailer would have solved this issue and I was happy to return the ones I already have, even if that means paying for additional shipping, but that is apparently not an option. Paying hundreds of dollars for breast pumps, an essential tool in providing for my child, and consistently having issues and having to replace them repetitively makes it nearly impossible for me to recommend these pumps to any friends, family, or coworkers in the market for pumps. I bought the 3.0 for reliability and convenience and neither has been provided. The only upside is that the customer service representatives were cordial but I do not think I will be utilizing Willow in the future nor recommending them to anyone I know.

Nicole M.

5/5

I have had to call customer service two times now for different parts not working on my pumps. As a busy mom that can be discouraging because you don't have much time to be on the phone. Willow customer service has been nothing but fast and responsive in helping right away. I can not say enough great things about the support I have received!

Alden P.

1/5

Terrible company! My wife purchased a pump awhile back and had some major issues using the pump, wont go into detail however.... She has tried to contact them with one response back and no follow through after. When she contacted them it took about a month to hear anything and since it has been crickets waiting for them to help her.
This is a very expensive product with basically no actual support from the company. The pump is a great idea, however if you have a customer with issues you need to put them first! This product was suppose to be my spouses savior, instead it turned out to almost be the end of pumping/breast feeding for her while also being out of pocket $500+ for something that was only used twice.
I highly DO NOT RECOMMEND THE WILLOW PUMP COMPANY!

Marije P.

5/5

Wow Willow, thank you! As a first-time NICU mom of a 26-week miracle baby, I learnt it the hard way: pumping was going to be crucial for my daughter's development. Not only did you help us outgrow her prematurity issues within one year -beyond all medical expectations- but Willow truly helped me pump for more than twelve months. Why? Your pump gave me back my social life. Willow made me feel more 'me' again because I could hike again, have brunch and dine out with friends etc. That reward of going out without feeling guilty or having uncomfortable 'full' breasts, empowered me to pump seven times a day for more than nine months. My experiences with Willow's customer service were actually very nice and kind - your team helped me through some Bluetooth pairing issues.

Christina R.

1/5

Bought Willow go and it doesn’t work! It won’t stimulate a let down so I just get drops. Huge waste of money and no way to get a refund since it’s a medical device. So disappointed. Don’t buy

Derek I.

1/5

Awful customer service. We purchased a pump that malfunctioned after only 2 weeks of use - one of their proprietary bags had a hole in it and milk leaked into the pump, destroying it.

Why a product that's sole purpose is to extract and handle liquid is absurdly sensitive to the slightest amount of moisture ever got beyond the concept phase is beyond me.

DO NOT BUY

Monique V. S.

5/5

So much better than the traditional pumps. Worth the extra $, as it saves me a lot of time that I can spend with my little ones. I even drive my car sometimes while using the Willow!